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APAC  ·  MENA  ·  India  —  2M+ Locations

Every Location.
One Experience.

The Full Stack CX Platform built for multi-location brands. Capture every signal, resolve every issue, grow every outlet.

Book a Demo See How It Works →
Industries We Serve
Built for every multi-location vertical.
Dental clinic

Healthcare & Clinics

142 locations monitored
Restaurant

Restaurants & QSR

310 outlets connected
CX Command Centre
Live
4,218
Signals
892
Resolved
41
Escalations
84%
SLA
09:31Lead — Mumbai, insurance enquiryCaptured
09:28Review — Delhi, service complaintFlagged
09:24Ticket — Bangalore, resolved 23mResolved
09:20Enquiry — Chennai, routedRouted
09:15CSAT — NCR, 3 location dropAlert
09:06Reply — Hyderabad, auto-sentAI Sent
AI triaging 3 items
Car showroom

Automotive

85 dealerships
Retail

Retail & Franchise

520+ stores managed
Wellness

Wellness & Beauty

200+ centres
Real estate

Real Estate

90 offices
30+ Brands
★★★★★ G2 High Performer
SOC 2 Type II
MEiTY Funded
How It Works
Agents Don't Sleep. Neither Does Your CX.
From the moment a customer interacts with any location, Telosa's agent mesh activates autonomously.

Signal Captured

A review, call, message, or enquiry is intercepted across any channel or location — automatically.

→

Agent Classifies

Intent, sentiment, and urgency are evaluated in real time. No human bottleneck.

→

Action Dispatched

The right team at the right location is notified. Leads routed. Issues escalated instantly.

→

Intelligence Accrues

Every interaction feeds leadership dashboards. Patterns and risks surface automatically.

AI-Native Workflows
Five autonomous workflows. Zero manual effort.
Specialized AI agents monitor, route, and act across the customer journey — giving you real-time control across every location.

Hear everything, miss nothing.

See every call, text, review, and message across 50+ channels from one unified inbox — no signal lost, no lead missed.

Explore Unified Inbox

Turn enquiries into revenue.

Capture enquiries across every location without leakage. Track response speed and conversion from first contact to close.

Explore Lead AI

Fix it before Twitter does.

AI triage catches viral risks in real time. Automated routing ensures the right team acts before complaints go public.

Explore Resolution AI

Own every search result.

Every location optimized across Google, Practo, Justdial, and AI-powered discovery platforms — automatically.

Explore Listings AI

Keep customers coming back.

Activate customer data with personalized SMS, WhatsApp, and email campaigns — per location, per segment.

Explore Marketing AI
Unified Inbox
50+ Channels
G
Google Review — Koramangala
★★★★★ "Excellent service, very professional staff"
New
W
WhatsApp — Mumbai Lead
"Hi, I need a quote for term insurance plan"
Lead
P
Practo — Delhi Complaint
"Waited 45 minutes, no one even apologized"
Urgent
IG
Instagram DM — Bangalore
"What's the cost for ceramic braces?"
2m
JD
Justdial — Missed Call
Auto-callback scheduled for +91 98765...
AI
847
Today
94%
Captured
1.2h
Response
Lead Pipeline
+23% this week
M
Mumbai — Insurance Enquiry
WhatsApp · responded in 3m
Hot
D
Delhi — Term Plan Pricing
Web form · awaiting response
Warm
C
Chennai — Consultation
Phone call · follow-up set
Hot
342
New Leads
18m
Avg Response
94%
Captured
Resolution Centre
3 Critical
!
Delhi NCR — Viral Risk
"Helpline hasn't worked in 2 days" · 2.4K followers
Viral
!
Mumbai — Claim Delay
"Pending for 40 days, zero response"
Urgent
⚠
Bangalore — Wait Time
3rd occurrence this month · pattern detected
Pattern
✓
Hyderabad — Billing
Auto-resolved by AI in 23 minutes
Done
3
Critical
42
AI Resolved
−61%
Escalations
Listing Sync
280 Locations
G
Google Business
✓ 280 synced
P
Practo
✓ 260 synced
J
Justdial
⟳ 12 pending
I
IndiaMART
✓ 145 synced
Z
Zomato
✓ 72 synced
98%
Accuracy
+34%
Visibility
4.6★
Rating
Campaigns
3 Active
💬
WhatsApp — Loyalty Reward
12,400 sent · 3 locations
34%
✉️
Email — Win-back Lapsed
8,200 sent · all locations
28%
📱
SMS — Diwali Offer
Scheduled · 45 locations
Draft
3.2×
Repeat Rate
+18%
Rev Lift
22K
Re-engaged
Product Suite
AI-powered products for every touchpoint.
Visibility, control, and growth across every location.
G
Google — Koramangala
★★★★★ Excellent service, very professional
New
W
WhatsApp — Mumbai
Need a quote for term insurance plan
Lead
P
Practo — Delhi
Waited 45 minutes, no apology
Urgent
IG
Instagram — Bangalore
Cost for ceramic braces?
2m
4,218
Signals
94%
Captured
1.2h
Response

Unified CX Command Centre

Used by India's fastest-growing dental chain

Every review, message, call, and enquiry — across 50+ channels — in one real-time feed. The brain of your CX operation.

4.6
502 reviews
280 locations

Reputation AI

Used by a leading diagnostics chain

Manage and grow reviews across every location on 50+ platforms.

Hi, I need a quote for 1Cr term insurance
Sure! Starts at ₹780/mo. Schedule a call?
AI drafting

Conversation AI

Used by a national insurance network

Capture and respond to every customer message across channels.

Delhi — Helpline down 2 days
B'lore — Wait time pattern
Hyd — AI resolved 23m

Resolution AI

Used by a multi-city ride platform

Detect and resolve issues before they escalate publicly.

847
594
381
237

Lead AI

Used by a top dermatology chain

Capture and convert demand from every location without leakage.

💬
WhatsApp — Loyalty34%
✉️
Email — Win-back28%
📱
SMS — FestiveDraft

Marketing + CDP

Used by a petrol pump retail chain

Turn customer data into repeat growth with hyperlocal campaigns.

Google
WhatsApp
Justdial
Practo
Salesforce
+43 more

Platform & Integrations

50+ pre-built connectors, go live in days

Automate workflows and connect your entire ecosystem.

01 / 03
Case StudyHealthcare · 280+ Clinics · India
Healthcare CX at Scale — Apollo Dental Clinics
As Apollo Dental rapidly expanded to 280+ clinics, customer experience and reputation management became increasingly complex across locations and channels.
Apollo Dental ClinicsMulti-location Healthcare280+ clinics across India
Read the full case study
72%
Faster Response Time
Days→Hours
300%
Review Count Growth
~170→510+ reviews
450K+
Conversations Managed
Manual→AI-automated
70%
Drop in Unresolved Complaints
Weeks backlog→Same-day
Case StudyMobility · Multi-city · India
Unified CX for On-Demand Mobility — Drimo
With thousands of rides daily across multiple cities, app store ratings and Google reviews became the frontline of brand perception — but responding at scale, spotting patterns, and catching negative trends before they snowballed was impossible without a unified system.
DrimoOn-Demand MobilityMulti-city operations
Read the full case study
100%
Digital CX Coverage
Fragmented→Unified
300%
Review Growth
Low volume→3× growth
100+
Operational Issues Flagged
Invisible→Proactive alerts
360°
Channel Visibility
Blind spots→Full coverage
Case StudyEnergy · Retail · Pan-India
Automated CX at Scale — HPCL Retail Network
With thousands of fuel retail outlets generating a massive volume of customer interactions across Google, social media, and feedback portals, the real challenge wasn't just responding — it was identifying the exceptions that needed immediate human attention amidst the noise.
HPCLFuel Retail NetworkPan-India operations
Read the full case study
70-100%
Response Automation
Manual replies→AI-handled
100%
Touchpoint Coverage
Gaps→Zero blind spots
456K+
Conversations Managed
Untracked→Fully automated
0→1
Unified Brand Voice
Inconsistent→Standardized
Why Telosa
Not a Generic CX Tool Bolted Onto Reviews.
Purpose-built for brands operating 50–500+ locations across India, MENA, and Southeast Asia.
Full-Stack

Truly Full-Stack

Reputation, listings, AI, support, leads and marketing — one platform, zero vendor stitching.

Prescriptive

Prescriptive, Not Just Descriptive

Our AI tells you what to do next — every alert comes with a recommended action, not just a data point.

Regional

Regional-First

50+ Indian listing platforms. Hindi, Tamil, Telugu and 10+ languages handled natively by AI.

Fast Setup

Live in 4 Hours

Pre-built connectors for Google, Practo, Justdial. No custom dev — just plug in and go.

Platform Impact
0%
Lead capture rate at point of inquiry
"We stopped losing leads we didn't even know existed."— Head of Growth, India's fastest-growing dental chain
Leaking→Captured
0
Reduction in escalations
"Issues that used to blow up on Twitter closes before they are posted."— CX Lead, India's largest multi-speciality dental network
Reactive→Prevented
0
Average issue resolution time
"What used to take 2 days now resolves before the customer follows up."— Operations VP, India's biggest fuel retail network
2 days→Under 4 hours
0
NPS improvement across locations
"Our customers started noticing the difference within the first month."— CMO, Leading salon & wellness chain India
Baseline→Post-deployment
Enterprise SecuritySOC 2GDPR
Role-Based GovernanceCCPA
Multi-Region Scale
Data PrivacyDPDP
Averages across 30+ deployments on the Telosa platform
ROI Calculator
See what Telosa could save your business.
Adjust the sliders to match your operations. Results based on averages from 30+ deployments.
10100 locations500
50010,00050,000
₹50K₹2,00,000₹10L

Your Estimated Annual Impact

Leads recovered from leakage2,400
Hours saved on manual CX ops4,800
Escalations prevented1,220
Estimated revenue impact₹1.2 Cr

Your locations are live right now.
Is your CX?

From first signal to full resolution — one platform, zero gaps, zero excuses.

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